★★★★★
Thank you Antonio Polo for this new learning experience!!! Happy to climb one more step!!
Coming Soon Online · Live
Flow
Manager
Scale agility beyond the team with end-to-end flow management. 16 hours live.
Official CertificationKanban University
Class details
Duration 16h
Format Live · Zoom
Schedule Mon–Thu 6:30–10:30 PM
Spots 20 spots
Investment TBD
Course specs of the training
Duration Hour Load
16 hours · Mon–Thu · 6:30–10:30 PM
Mode
Live · Zoom
Language
English
Certifying body
Kanban University
Credential
Certified Flow Manager
Validity
Lifetime
Prerequisites
Experience with team-level agility is recommended. KSI or familiarity with Kanban facilitates course absorption.
For whom
Agile Coaches, Scrum Masters, product managers and professionals with leadership ambitions who want to scale agility beyond the team and influence end-to-end flow.
What's included
Official Flow Manager certification by Kanban University, access to Outcomme Academy (Sympla Play), Community of Practice (CoP) and lifetime retake guarantee.
Who it's for
For those who want to scale agility beyond the team
Flow Manager is ideal for professionals already working with team-level agility who want to take the next step: managing value flow end-to-end, coordinating dependencies, and making customer delivery reliable and predictable.
I want to enroll →Agile Coaches & Scrum Masters
Who want to go beyond team level and influence organizational flow end-to-end.
Product Managers & Leaders
Who need to track and accelerate customer value delivery with real flow metrics.
Professionals with leadership ambitions
Looking to build the foundation to take on greater responsibility at organizational scale.
Teams operating at ML1 wanting ML2
Organizations that need to move beyond team focus and adopt a service-oriented approach.
Testimonials
What our students say
Flow Manager Principles Value flow, product agility and delivery tracking
- Value flow principles in knowledge work
- Agile product management and feature-driven flow
- Practical skills to track and accelerate delivery
Flow Management Fundamentals WIP, key metrics and Operations Review
- How to identify real customer requests
- Track work in progress (WIP)
- Measure flow efficiency: prioritize finishing over starting
- Apply key time-to-delivery metrics: Lead Time, CFD, Control Charts
- How to align efforts with customer needs
- Operations Review as a governance and learning mechanism
- How to be the 'backbone' without breaking agile delivery, maintaining flow
Flow Manager Responsibilities Role, behavior and career at scale
- Differences between Flow Manager, Scrum Master and Agile Coach
- Behavioral factors: Ubiquity and Obliquity of the Flow Manager
- Performance pursuit across multiple organizational layers beyond team level
- How to adopt the purpose of making customer value delivery reliable
- Competencies to measure and optimize flow and align expectations
- Career: foundation for taking on greater responsibility at large scale
Taking the Organization from ML1 to ML2 Scale strategies and service mindset
- Strategies to move from ML1 (team focus) to ML2 (service-oriented)
- 'Here be Dragons': how to jump from ML0 to ML2 and its benefits
- Challenges: scaling flow management beyond team level
- Manager enablement: practical skills to sustain evolution
- End-to-end flow mapping, up to corporate level when needed
- Facilitate and manage flow beyond the team, coordinating dependencies and policies
- Service mindset: service-oriented approach with clear agreements and expectations
How to Start Putting It Into Practice Tracking, prioritization and end-to-end management
- Track and report customer-valued work to measure flow efficiency
- Prioritize finishing before starting new tasks
- Use key metrics to reduce bottlenecks and improve time-to-delivery
- Manage and coach end-to-end flow for faster and more predictable deliveries
What you'll learn
Key benefits
End-to-end flow
Learn to map and manage value flow beyond team level, coordinating dependencies and policies up to corporate level when needed.
Key flow metrics
Master Lead Time, CFD and Control Charts to measure flow efficiency, reduce bottlenecks and improve time-to-delivery with real data.
Operations Review
Use the Operations Review as a governance and learning mechanism to align efforts with customer needs and sustain organizational evolution.
Flow Manager role
Understand the differences between Flow Manager, Scrum Master and Agile Coach, and develop the behavioral factors of Ubiquity and Obliquity required for the role.
ML1 to ML2 evolution
Master the strategies to take the organization from ML1 (team focus) to ML2 (service-oriented), overcoming scale and dependency challenges.
Reliable value delivery
Adopt the purpose of making customer value delivery reliable with a service mindset: clear agreements, aligned expectations and predictable flow.
Instructor
Antonio Polo
Reference in OKRs, Kanban and Results Management. Has trained more than 5,000 professionals and supported dozens of organizations in creating management systems that increase strategic alignment, predictability and value delivery.
5,000+
Trained professionals
60+
Classes delivered
4.9/5
Average rating
Exclusive advantages
Included benefits
Lifetime Guarantee
Retake the training whenever you wish, at no additional cost, to review content, reinforce concepts and stay up to date with the latest practices.
20% Alumni Discount
Those who have trained with Outcomme get exclusive benefits: contact us and enjoy special discounts of up to 20% on new courses.
Outcomme Academy
Access to the Sympla Play platform with video lessons, reinforcement classes, exclusive activities and practical tools. Includes content on Kanban, advanced metrics, agility and management.
Official Certification
Flow Manager Certification
Upon completing the training you receive the official Flow Manager certification, enabling you to work as an end-to-end flow management professional in organizations of any size.
FM
Certified Flow Manager
Waitlist
Can't make the next class?
Register your email and be the first to know when new spots open, with early access and a special waitlist offer.
What is the Flow Manager training? +
Flow Manager is a training that solves one of the biggest challenges organizations face: agility restricted to team level. You will learn to drive performance beyond the team, focusing on end-to-end value flow, with real metrics and the official Flow Manager certification.
Who is Flow Manager for? +
It is aimed at Agile Coaches, Scrum Masters, product managers and professionals who want to go beyond team level and influence organizational flow end-to-end, including those seeking to build a foundation for taking on greater responsibility at scale.
What is the difference between Flow Manager, Scrum Master and Agile Coach? +
The Flow Manager focuses on managing and optimizing value flow beyond the team, coordinating dependencies and policies across multiple organizational layers. The training covers these differences in detail, including the behavioral factors of Ubiquity and Obliquity exclusive to the Flow Manager role.
What are ML1 and ML2? +
ML1 and ML2 are maturity levels of the Kanban Maturity Model. ML1 represents organizations with a restricted focus on teams, while ML2 represents a service orientation with flow managed beyond team level. The training teaches practical strategies for leading this evolution.
Does the training offer certification? +
Yes. Upon completing the training you receive the official Flow Manager certification, enabling you to work as an end-to-end flow management professional.
Is there a guarantee? +
Yes. We offer a lifetime retake guarantee: you can redo the training whenever you want, at no additional cost.
Next class
Ready to go beyond the team?
Only 20 spots per class to guarantee learning quality. Don't miss out.