Coming Soon Online · Live

Kanban
Delivery Manager

Coordinate value delivery in complex environments. 16 live hours with official KDM certification.

Kanban Delivery Manager Certification Official Certification
Kanban University
Class details
Duration 16h
Format Live · Zoom
Schedule Mon–Thu 6:30–10:30 PM
Spots 20 spots
Investment TBD

Course specs of the training

Duration
16 hours · Mon–Thu · 6:30–10:30 PM
Mode
Live · Zoom
Language
English
Certifying body
Kanban University
Credential
Kanban Delivery Manager
Validity
Lifetime
Prerequisites
Familiarity with workflow concepts, agility or Kanban is recommended. KSD or KSI facilitates course absorption.
For whom
Delivery leaders, Agile Coaches, experienced Scrum Masters, product, portfolio and technology managers who need to coordinate delivery flows beyond the limits of a single team.
What's included
Official KDM certification by Kanban University, official course material, practical exercises, access to Outcomme Academy (Sympla Play), Community of Practice (CoP) and lifetime retake guarantee.
Who it's for

For professionals who coordinate delivery beyond a single team

Kanban Delivery Manager is designed for professionals working in complex environments who need to improve coordination of delivery across multiple teams, services, business areas and stakeholders.

I want to enroll →
Delivery Leaders
Professionals responsible for coordinating initiatives involving multiple teams and ensuring consistent value delivery to customers.
Agile Coaches
Specialists who want to expand their role beyond team facilitation and develop competencies related to organizational flow management.
Experienced Scrum Masters
Professionals who wish to evolve into roles with greater focus on coordination, predictability and systemic improvement.
Product & Portfolio Managers
Leaders who need to understand how work flows through the organization and how to reduce delays that affect business results.
Technology Managers
Managers and coordinators who want to improve collaboration between teams and increase the organization's delivery capacity.
Kanban Practitioners
Professionals who already use Kanban and want to deepen their knowledge of delivery management in complex environments.
Testimonials

What our students say

★★★★★

One more achievement! An amazing cohort, real exchanges, top-notch content!! It was absolutely incredible!!!! Thank you so much Antonio Polo!!! #ItWasGreat!

Le Almeida
Enterprise Agile Coach
★★★★★

Thank you Antonio Polo for this new learning experience!!! Happy to climb one more step!!

Priscila Grativol
Leadership & Specialized Management | Business Analytics | Performance Management | Facilities Management | Administrative Coordination | Project Management
G4F
★★★★★

One more achievement: KC!!! An amazing cohort, real exchanges, top-notch content!! It was absolutely incredible!!!! Thank you so much Antonio Polo!

Leilane Almeida
Agilist and Team Lead | Digital and Cultural Transformation | LPMSAFe® | KCP® | CSM® & ACSM® | CSPO®
First Decision
★★★★★

It was two intense weeks of tremendous learning, knowledge exchange, with exemplary guidance from master Antonio Polo and an incredible group sharing experiences. Thank you all so much.

Marco Aurelio Casarin
Agile Coaching and IT Project Management
Stefanini Brasil
★★★★★

Antonio Polo — gratitude for preparing us so well! I am certain this training will have a direct impact on my work at Meta. Continuing to raise the bar — continuous learning and expanding skills.

Fernando Oliveira
Agile Master
Meta
★★★★★

A very valuable training led by our master Antonio Polo and Kanban University. Moments of great exchange and learning.

Cintia Simões Oliveira
Agile Coach
Anhanguera Educacional
★★★★★

One more certification and more knowledge acquired! Thank you for all the teachings, Coach Antonio Polo.

Leandro Sakai
MBA | Lean Six Sigma Black Belt | Project, Maintenance, Reliability, Automation and Process Control Management
Siemens
★★★★★

Antonio Polo, thank you so much for your guidance and for sharing your technical knowledge on the subject. Your influence has left an indelible mark on my educational and professional journey.

Diego Teixeira
Portfolio Governance | SAFe 6 Lean Portfolio Manager | LPM | VMO | Business Agility
Bradesco Seguros
★★★★★

Yesterday I completed the OFFICIAL Kanban System training. A very hectic and intense week, but it was worth every bit of effort, because acquiring knowledge and putting it into practice is priceless. Thank you Antonio Polo — you exceeded my expectations once again.

Bruno Bomfim
Scrum Master | SAFe 6 | KSD | PME | Agilist | Agile Master
Secretaria de Educação do Estado de Pernambuco
★★★★★

Since its creation, the Kanban Method has developed and evolved as an effective approach for organizations to achieve greater business agility... Thank you Antonio Polo and the entire cohort for the shared learning.

Bruno Tadeu Fracisco
Corporate Agile Specialist | Agile Project Manager
Santander
★★★★★

It was an intense week of studying with an amazing team. Thank you Antonio Polo for sharing your knowledge.

Michelle Farnezz
Project Analyst | Scrum Master | PSM I | SAFe
Belgo Arames
★★★★★

Yesterday I completed the Official Kanban System training. The week was quite intense, but every bit of effort was worth it, because acquiring knowledge and putting it into practice is priceless. Thank you Antonio Polo — you exceeded my expectations once again.

Omar Til Junior
Senior Scrum Master | Agile Delivery Lead
Odontoprev
★★★★★

The KANBAN GAME dynamic from the KPMI course with master Antonio Polo. A very cool activity simulating the application of KANBAN for project management! A simple, visual, and very versatile method.

Henrique Brasileiro
Project Manager | PMP | Agile | Lean | KMP | PMO | Kanban | Scrum | Professor | Consultant
Liferay
★★★★★

Last day of training with the wonderful master Antonio Polo! Days of tremendous learning and experience sharing! One more certification earned, one more step toward becoming a highly qualified professional. Yes we Kanban!

Rebeca Daniele Matos
Kanban Coach Professional | Project Manager | Agile Methodologies | Digital Law | Innovation Management
Stefanini Brasil
★★★★★

End of a wonderful training and one more certification to add. Thank you Antonio Polo.

Vanessa Aniceto
Agile Coach | Senior Scrum Master | Project Management | Digital Transformation | SAFe | Kanban
Stefanini Brasil
★★★★★

Wrapping up the week with one more course completed! A lot of learning and experience exchange in the KPMI course with Antonio Polo. During the Kanban Game dynamic I was part of the Kanbanzeiros team!

Taísa Soares
Totvs Analyst / Data Analyst / Agilist
TOTVS
★★★★★

One more challenge overcome! Thank you for the opportunity, Antonio Polo.

Elisangela Morais
Fraud Prevention | Financial Specialist | Green Belt | OKR | Product Owner | Scrum Master
Oi S.A
★★★★★

Beyond extensive reading and e-learning, there were 8 nights — 32 hours of training — guided by Antonio Polo, consisting of theory and practice, with models applied across various companies from different sectors.

Marcio Alexandre
Agile Master
Itau
★★★★★

Hey Community, how's everyone? I know I've been off the radar... it's part of the process. One more step taken and I'm sure it won't be the last. Gratitude to all colleagues who were present during 4 intense nights of rich content, many exchanges, and above all, empathy for one another. My respect and affection to our facilitator Antonio Polo. Let's go higher, because we need to spread Good to all four corners of this world.

Hidiarrure Araujo
Agile Coach | Agile Transformation | ScrumMaster PSM I/II | Kanban KMM KCP
Stefanini Group
★★★★★

And keeping up the certification pace... one more for the portfolio. I would like to immensely thank Antonio Polo both for the course itself and for the partnership with api ágil!!! If you haven't pursued your Kanban certifications yet... it's absolutely worth investing in Polo's training!

Jonas Salengue
Portfolio Management Specialist | Delivery Management Training | Safe SPC | LPM
Meta
★★★★★

KanbanSystemsImprovement checked off! I thank Antonio Polo for the masterful facilitation of this training, and all colleagues who joined us for this week of immersion. It was a very rich exchange of knowledge and shared experiences.

Mônica Saggioro Gasparotto
Delivery Management | Product Ops | Program Manager | Agile Specialist | Project Management | Lean Portfolio Management
Mercado Eletrônico
★★★★★

Thank you Antonio Polo for a great week of learning and experience exchange!!

Cibele Siqueira
Agile Master | Scrum Master | Product Owner | Business Analyst | PSMI | CSPO | PSPOI | KMPI
Compass UOL
★★★★★

I would like to congratulate Antonio Polo and Outcomme, and thank the entire wonderful cohort for 4 incredible nights of deep knowledge on Flow Metrics, Efficiency, and Forecasting.

Bruno Postilione
Business Analyst | Comex | OSGT | PSMI® | PSPOI® | Business Analyst | Scrum Master
Stefanini Brasil
★★★★★

The first day of our incredible Efficiency Metrics and Forecasting Training, delivered by the renowned Antonio Polo, is simply unmissable!

Iago Aguiar
Product Manager
Meta
★★★★★

Without a doubt one of the most rewarding courses I have ever taken. I leave with the certainty that I learned a great deal and that I will be able to contribute even more to building direction and value in companies. And with a HUGE arsenal of materials to use!

Roberta Krenski
Risk Analyst
Bradesco
★★★★★

I completed the training delivered with mastery by Antonio Polo — how enriching, clarifying, and productive every moment was. The cohort was exceptional, with many exchanges and contributions from different niches and organizations.

Guilherme Oliveira
Product Owner
Itau
★★★★★

Antonio Polo, thank you so much for the opportunity to understand this methodology that is taking the WORLD by storm!!

Mariana D.
Leadership Mentor | Founder of Brava Woman | Strategic Communication
IMCE (Instituto Moda Com Estratégia)
★★★★★

A methodology recommended for life!

Fernanda Fischer
Strategic People Management | Transformation Projects | Governance and Agile Transformation
Oi
★★★★★

An intense day of rich content, covering principles and practices of the Kanban method, work design, and team organization.

Raphael Boldrini
Transformation Agent
Jornada Colaborativa
★★★★★

Yes, We Kanban! Gratitude for the guidance, Antonio Polo, and for the experience exchange with the cohort.

Danielle Melo
PMO | MBB | TKP | Scrum Master | M3.0 | OKR | ISO 9001 Lead Auditor
Itau

5 structured modules

16 live hours to master end-to-end delivery coordination, from role fundamentals to management strategies in complex environments.

  • 100% live classes
  • Organizational coordination focus
  • KDM certification included
  • Metrics and forecasting in practice
01
Delivery Management Fundamentals The Delivery Manager role and coordination challenges in complex environments
What is Delivery Management
Evolution of delivery management in modern organizations
Value flow and outcomes generation
The role of coordination beyond teams
Work systems and organizational services
Flow management principles
Systems thinking applied to delivery
02
Visualizing Delivery Systems Service network mapping, dependencies and interactions
Identifying organizational services
Value stream mapping
Dependencies between teams and services
Coordination structures
Work interfaces
Sources of delay and accumulation
Operational and systemic risks
03
Flow Management and Predictability Metrics and practices for more reliable deliveries
Variability and its impacts
Queue and bottleneck management
Work in progress limits
Lead Time and Cycle Time
Throughput and capacity
Forecasting and predictability
Metrics-based decision making
05
Evolutionary Improvement of Delivery Systems Sustainable approach to continuous evolution of organizational capacity
Identifying improvement opportunities
Metrics-driven experimentation
Organizational feedback loops
Evolutionary change management
Delivery management maturity
Developing organizational capabilities
Building resilient systems
What you'll learn

Key benefits

Improve delivery predictability

Learn how to identify sources of delay, manage variability and create more reliable systems for customers and stakeholders.

Manage dependencies between teams

Understand how to visualize and coordinate work flows that span multiple services, areas and teams.

Increase end-to-end flow efficiency

Discover how to reduce bottlenecks, queues and blockers that limit the organization's delivery capacity.

Create effective coordination mechanisms

Learn practices to align priorities, manage risks and foster collaboration in complex environments.

Develop systems thinking

Understand how local decisions impact global performance and how to optimize organizational value flow.

Use metrics for decision making

Learn to interpret flow indicators and use them to improve predictability, capacity and performance.

Photo of Antonio Polo
Accredited Kanban Trainer · Kanban University
Instructor

Antonio Polo

Consultant, Trainer and Agile Coach with over a decade helping organizations improve their delivery capacity through modern management practices, workflow, strategy and organizational development. As an Accredited Kanban Trainer, he connects advanced concepts with real challenges faced by leaders, managers and teams.

5,000+
Trained professionals
300+
Classes delivered
4.9/5
Average rating
Reserve my spot →
Exclusive advantages

Benefits included

Lifetime Guarantee

Retake the training whenever you wish, at no additional cost, to review content, reinforce concepts and stay up to date with the latest practices.

20% Alumni Discount

Those who have trained with Outcomme get exclusive benefits: contact us and enjoy special discounts of up to 20% on new courses.

Outcomme Academy

Access to the Sympla Play platform with video lessons, reinforcement classes, exclusive activities and practical tools.

Special Offer

Get both certifications in a combo

Want to go further? Combine the Kanban Delivery Manager (KDM) with Flow Manager and master both delivery coordination in complex environments and end-to-end flow management — two official Kanban University certifications at a special price.

Check combo price →
Flow Manager Badge Flow Manager
Kanban Delivery Manager Badge Kanban Delivery Manager
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Investment
TBD
Interested in this course?
Talk to us and find out when the next class opens. Get in touch →
Kanban Delivery Manager (KDM)
Coming Soon
Next class
Date
Coming soon
Schedule
6:30 – 10:30 PM
Format
Live · Zoom
Spots
20 spots
Certificate
Kanban Delivery Manager
Talk to us on WhatsApp →

Be notified when spots open

Kanban University Badge
Official Certification
Kanban University
Accredited Training Organization
FAQ

Frequently
asked questions

Other questions? →
What is a Delivery Manager? +
The Delivery Manager is the professional responsible for improving coordination of value delivery between teams, services and organizational areas, working to increase predictability, reduce dependencies and improve workflow.
Do I need to use Kanban to participate? +
It's not mandatory, but having familiarity with workflow concepts, agility or Kanban will help you get the most out of the training.
Is this training only for managers? +
No. The training is also recommended for Agile Coaches, experienced Scrum Masters, technical leads, product managers and professionals involved in delivery coordination.
What is the difference between Flow Manager and Delivery Manager? +
The Flow Manager focuses on managing workflow and improving the movement of items through systems. The Delivery Manager broadens this perspective to include organizational coordination, dependencies, predictability and end-to-end delivery management.
Will I receive international certification? +
Yes. Participants receive the official certification issued by Kanban University upon completing the training.
Does the training include practical activities? +
Yes. The program includes exercises, guided discussions and case studies to facilitate application of concepts.
Can the training be contracted for companies? +
Yes. Outcomme offers corporate versions adapted to the context and specific challenges of each organization.
Are classes recorded? +
Recording and availability conditions may vary depending on the class. Check with the Outcomme team for current information.
Next class

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